People can misunderstand each other, but the written word is unambiguous. So most companies rely on quality written documentation to disseminate information. Unfortunately, creating such documentation is often not a priorityin a re-brand and template roll-out.
While it can be hard to commit the initial time investment required to produce training documentation, imagine your relief if you could train a new employee or delegate a task simply by handing over a few pages of instructions. By creating effective training documents, you can avoid a lot of stress by directing your users to a common source of information instead of giving individual ad-hoc lessons.
We can we create documentation that is as effective on its own as a live trainer. With step-by-step instructions with appropriate graphics. And it's not as difficult or time-consuming as you might think.
When building new templates ask us for a quotation to write a customised user guide.